- 19 Case referral
- 20 Clinics
- 21 Outreach
- 22 Secondments
- 22.1 Secondments: at a glance
- 22.2 Secondments: benefits
- 22.3 Secondments: challenges/limitations
- 22.4 Features of effective secondments
- 22.5 Case studies
- 22.5.1 Case study: North Australian Aboriginal Justice Agency and Ashurst
- 22.5.2 Case study: Kingsford Legal Centre and Herbert Smith Freehills
- 22.5.3 Case study: Employment Law Advocacy Scheme (Redfern Legal Centre, Marrickville Legal Centre, Caxton Legal Centre, Darwin Community Legal Service and Clayton Utz)
- 22.5.4 Case study: Street Law, Australian Government Solicitor and Clayton Utz (sessional secondments)
- 22.5.5 Case study: The Aged-care Rights Service (now Seniors Rights Service) and Sparke Helmore (sessional secondments)
- 22.5.6 Case study: Law Access and the Australian Government Solicitor
- 23 Fellowships
- 24 Co-counselling
- 25 ‘Secondary consults’ or ‘Phone a Friend’ assistance
- 26 Technology-based services: telephone, video conferencing, online and mobile technology
- 26.1 Technology-based services: at a glance
- 26.2 Technology-based services: benefits
- 26.3 Technology-based services: challenges/limitations
- 26.4 Features of effective technology-based services
- 26.5 Case study
- 26.6 Telephone advice
- 26.7 Case studies
- 26.8 Video-conferencing
- 26.9 Website
- 26.10 Email
- 26.11 Case study
- 27 Law reform and policy work
- 28 Assistance to non-legal not-for-profit organisations and charities
- 29 Community legal education
- 30 Non-legal assistance
- 31 International pro bono