- Chapter 1.1 Planning pro bono for the firm
- Chapter 1.2 Defining pro bono legal work
- Chapter 1.3 Pro bono policy
- Chapter 1.4 Promoting a pro bono culture
- Chapter 1.5 Surveying interest
- Chapter 1.6 Identifying needs & sources of pro bono legal work
- Chapter 1.7 Current models of pro bono legal work
- 1.7.1 Legal advice and representation
- 1.7.2 Law reform and policy work
- 1.7.3 Community legal education
- 1.7.4 Clinics
- 1.7.5 Secondments to community legal organisations
- 1.7.6 Co-counselling
- 1.7.7 ‘Secondary consults’ or ‘phone a friend’ assistance
- 1.7.8 Partnerships with tertiary institutions
- 1.7.9 Virtual delivery of legal services
- 1.7.10 Collaborative service delivery programs
- 1.7.11 International pro bono
- Chapter 1.8 Setting targets & budgets for pro bono legal work & programs
- Chapter 1.9 Managing the pro bono practice
- Chapter 1.10 Participation
- Chapter 1.11 Crediting & recognising pro bono legal work
- Chapter 1.12 Costs & disbursements
- Chapter 1.13 Evaluation and impact measurement
- Chapter 1.14 Training & skills
- 1.14.1 Mismatch between lawyers’ expertise & clients’ needs
- 1.14.2 Working with clients who are Aboriginal and/or Torres Strait Islander peoples
- 1.14.3 Working with clients with culturally and linguistically diverse backgrounds
- 1.14.4 Working with clients requiring interpreters
- 1.14.5 Working with clients with disabilities
- 1.14.6 Delivering legal services virtually
- 1.14.7 Challenging client behaviour
- 1.14.8 Self-care and resilience
- Chapter 1.15 A mid-sized firm perspective
- Chapter 1.16 A small law firm perspective
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- The Australian
Pro Bono Manual
Contents and Information - PART 1
Planning, Developing and Maintaining a Program- Chap 1.1: Planning pro bono for the firm
- Chap 1.2: Defining pro bono legal work
- Chap 1.3: Pro bono policy
- Chap 1.4: Promoting a pro bono culture
- Chap 1.5: Surveying interest
- Chap 1.6: Identifying needs and sources of pro bono legal work
- Chap 1.8: Setting targets and budgets for pro bono legal work and programs
- Chap 1.7: Current models of pro bono legal work
- Chap 1.9: Managing the pro bono practice
- Chap 1.10: Participation
- Chap 1.11: Crediting and recognising pro bono legal work
- Chap 1.12: Costs and disbursements
- Chap 1.13: Evaluation
- Chap 1.14: Assisting clients with diverse needs
- Chap 1.15: A mid-sized firm perspective
- Chap 1.16: A small law firm perspective
- PART 2
Procedures and Practice Issues - PART 3
The Australian Legal Assistance Sector - PART 4
Frequently Asked Questions - APPENDIX 1
Precedents - APPENDIX 2
Australian Pro Bono Best Practice Guide